STORE POLICIES

 
 

DOMESTIC RETURN POLICY

Pop Spectrum is committed to your full satisfaction. If you are unsatisfied for any reason, you may return your purchase within 45 days of the ship date WITH ORIGINAL PACKAGING. No questions asked, and no restocking fees.

  1. Email bryan@pop-spectrum.com with your order number to receive your return authorization and shipping address. If the item is defective or damaged in shipping, we will issue a credit to cover return ground shipping costs. In all other cases, the buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.

  2. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.

  3. We do not accept any returns after 45 days from the ship date.

  4. To cancel an order, please contact Pop Spectrum as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them.

  5. All refund recipients will receive an email confirmation for their records.